In almost all of Thom S. Rainer’s consultations, church members don’t see their churches clearly. They perceive themselves to be friendly. But a survey of guests, finds that guests usually see church members as unfriendly. The perception difference exists because the church members were indeed friendly but only to one another. Guests felt like they crashed a private party. Bestselling author Thom Rainer has developed a game plan for churches to become more hospitable to guests. You will be guided toward a practical framework for making a difference for those who visit their church.