It doesn’t matter who you are or where you are. You have the potential to make a huge difference. In Linchpin, bestselling author Seth Godin explains how anyone can make a significant impact in their organization. You can be a linchpin: one of those people who figure out what to do when there is no rule; one who delights in their peers and customers; one who loves their work and pour themselves into it each and every day; one who finds valuable shortcuts that others miss; one who thrives in resolving conflicts; one who loves building connections and relationships. You can become that person who is indispensable by overcoming all the resistance that holds other people back.